AER LINGUS GETS SMART WITH NEW, MORE PERSONALISED MOBILE APP

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7th July 2016: Aer Lingus has officially launched its brand new mobile app available to Android and Apple iOS users promising a smarter and more personalised mobile experience for its guests.

 

Currently almost 50% of Aer Lingus guests check in online before they reach the airport, over three quarters of those via desktop, with the remainder on mobile or tablet devices. As a result of new check in and ‘day of travel’ features Aer Lingus expects mobile check in to grow significantly.

 

The new Aer Lingus mobile app boasts features that will help save time and make the booking and travel experience more seamless, allowing a more personalised mobile experience. Guests can search and save the best fares from 170 destinations worldwide, create personal and travel companion profiles, and securely save payment details for speedy purchase and check in. You can also add your mobile boarding pass to wallet* for easy access through security and while boarding your flight.

 

Key features of the new Aer Lingus mobile app include:

 

Personal Profiles

Guests can create profiles that store all personal, travel and payment information. We’ve made it a whole lot easier to check in, add travel companions, and complete future purchases using your personal profile.

 

Planning and Booking

Redesigned search functionality makes finding the best fares easier and faster. Searches can be saved for extra convenience.

 

Speedy Check in

Check in just got simple, speedy and paperless. Guests can check in for inbound and outbound flights at the same time. With the option to add several travel extras, we’ve got all your last minute travel needs covered. With new ‘add to wallet’ functionality, simply surface your boarding pass and you’re ready to go.

 

Personalised Home Screen

Here guests can view details of their next flight and the latest flight status. They will also be informed when it’s time to check in.

 

Managing Trips

As part of a more personalised offering the new Aer Lingus app will display all past and upcoming trips, making it easy to retrieve bookings. It will display all flight, passenger and travel extras information and provide a fare summary and receipt.
The new Aer Lingus mobile app is part of the airline’s new brand repositioning which launched last year, ‘Smart Flies Aer Lingus’. It provides users with an entirely refreshed mobile experience that better reflects the new Aer Lingus brand and meets the needs of consumers today. It follows on from, and supports, the newly designed aerlingus.com which launched last year, based on the same principles of innovation and a more personalised user experience.

 

Speaking about the launch of the new Aer Lingus app, Chief Commercial Officer, Keith Butler said:

 

We’re delighted to reveal the new Aer Lingus app which we believe will become the ultimate travel companion for travellers. The new app complements the new website experience at aerlingus.com and together enables Aer Lingus to offer guests a smarter online experience. The improvements in this app have been guided by customer feedback to facilitate a more convenient check in, trip planning and booking experience.  Currently almost half of Aer Lingus guests check-in on our website and we would expect advanced check in numbers will further swell as the new app means every step is simple, speedy and tailored to their needs.

 

Download the new Aer Lingus app now, available for both Android and Apple iOS mobile devices.

 

*Wallet, an iOS application, is Apple’s digital wallet that lets users store boarding passes, movie tickets, etc. in one place. Android applications boasting similar features are also available.

 

Aer Lingus Announces Major Long-Haul Expansion for 2016

Repro Free: Wednesday 21st October 2015. Major Transatlantic Expansion: Aer Lingus today announced a significant expansion of its long haul network for 2016 with three new routes from Dublin to: Los Angeles, Newark, New Jersey and Hartford, Connecticut. The addition of the new routes will create more than 200 high quality jobs, boost inbound tourism and grow the strategically important Dublin Gateway. Pictured at the announcement today were Minister for Transport, Tourism and Sport Paschal Donohoe, IAG Chief Executive Willie Walsh, Alex White,  Labour TD for Dublin South and Minister for Communications, Energy and Natural Resources and Aer Lingus Chief Executive, Stephen Kavanagh with Aer Lingus Cabin Crew: Michelle Thompson and Catherine Connelly. Picture Jason Clarke

Wednesday 21st October 2015. Major Transatlantic Expansion: Aer Lingus today announced a significant expansion of its long haul network for 2016 with three new routes from Dublin to: Los Angeles, Newark, New Jersey and Hartford, Connecticut. The addition of the new routes will create more than 200 high quality jobs, boost inbound tourism and grow the strategically important Dublin Gateway. Pictured at the announcement today were Minister for Transport, Tourism and Sport Paschal Donohoe, IAG Chief Executive Willie Walsh, Alex White, Labour TD for Dublin South and Minister for Communications, Energy and Natural Resources and Aer Lingus Chief Executive, Stephen Kavanagh with Aer Lingus Cabin Crew: Michelle Thompson and Catherine Connelly. Picture Jason Clarke

Addition of Three New U.S Routes will grow the Dublin Gateway, grow inbound tourism and create more than 200 high quality jobs

–        Number of Transatlantic routes grows from nine to twelve

–        Transatlantic seat capacity grows to over two million seats for the first time ever

–        Dublin to Los Angeles service to operate five flights per week

–        Dublin to Newark, New Jersey service to operate daily flights

–        Dublin to Hartford, Connecticut service to operate daily flights

Aer Lingus today announced a major expansion of its transatlantic route offering for 2016 with three new routes from Dublin to North America. In addition to its nine existing routes to Boston, Chicago, New York, Orlando, San Francisco, Washington and Toronto from Dublin and Boston and New York from Shannon, Aer Lingus will introduce three new routes to Los Angeles, Newark and Hartford in 2016.

The airline will commence a year round direct service between Dublin and Los Angeles from May, 2016 with five services per week. Direct daily year round flights will start in early September from Dublin to Newark in New Jersey. A third new route will commence in late September with a daily service from Dublin to Hartford, Connecticut.

This is the single largest expansion of Aer Lingus’ transatlantic network since the airline commenced transatlantic flying in 1958.

The growth initiative will create more than 200 new, high quality Aer Lingus jobs for pilots, cabin crew and ground services staff.

Aer Lingus’ total long haul seat capacity will grow by more than 17% in 2016, representing the fourth consecutive year of more than double-digit long haul growth.

The growth plan underpins Aer Lingus’ successful strategy of expanding its Dublin Airport base into a major European transatlantic gateway. The convenience of U.S Customs and Border Protection services at Dublin has enhanced the continued growth of Aer Lingus’ Dublin operation as a connecting gateway.

The new routes will not only connect Ireland with Los Angeles, Newark, and Hartford but will also connect a range of UK and European cities.  Customers in Paris, London, Amsterdam, Rome, Manchester, Edinburgh and many other European cities will be able to choose Aer Lingus to bring them to these new U.S. destinations.

In summer 2016 Aer Lingus will operate 28 daily services across the Atlantic offering value to business and leisure customers in an increased number of markets across Europe and North America.

Stephen Kavanagh, Chief Executive, Aer Lingus, said: “We are delighted to be delivering on the growth opportunities that being part of International Airlines Group presents and to be creating over 200 new jobs in the process. The introduction of these three routes will open up new tourism and business opportunities with improved connectivity through our Dublin Gateway. We look forward to welcoming guests on board our new services in 2016.”

Within weeks of the completion of the IAG transaction, Aer Lingus is delivering on its commitment to grow Ireland’s connectivity and to create high quality jobs.

Willie Walsh, Chief Executive, IAG, said: “Ireland’s geographic location and US immigration pre-clearance provides IAG with the natural gateway to build our business between Europe and North America through Aer Lingus. This is the first step in our plans to add North American destinations, bring new aircraft into the fleet, increase passenger numbers and create new jobs. This shows also our keenness to develop Dublin as another key hub within the Group.”

Commenting on the announcement, Paschal Donohoe TD, Minister for Transport, Tourism and Sport, said: ‘Foremost in the Government’s mind when considering the disposal of the State’s share in Aer Lingus was the benefits that would be delivered for the company as part of IAG. The airline’s ability to enhance connectivity, grow jobs and secure its future was significantly improved under IAG. Today’s announcement of three new routes, the creation of 200 new jobs and transatlantic capacity growth to more than two million seats for the first time ever demonstrates the strength of Aer Lingus as part of the Group. This news also comes on the back of the new routes and frequencies announced by Aer Lingus just two weeks ago as part of its short-haul 2016 summer schedule. All of this combines to strengthen Irish aviation and encourage additional tourists to come here which will further support our economic recovery. I wish the company every success’.

Flights between Dublin and Los Angeles, and Dublin and Newark go on sale today on aerlingus.com with great each way fares, including taxes and charges, full details below. Flights between Dublin and Hartford go on sale on aerlingus.com on 3rd November 2015.